Q: “Is there a difference between the locks you sell and the locks from hardware stores?”
A: Sometimes there isn’t. We use some of the same manufacturers as hardware stores, but it’s important to look at the grade of a lock when comparing it against something else. Some manufacturers have internal grading systems, but those who use 3rd party ratings like ANSI (the American National Standards Institute) are considered to be more reliable. If you’re unsure of a locks quality, call your trusted locksmith for more information about it.
Q: “What is the difference between changing my locks and rekeying them?”
A: This one usually comes down to who you’re talking to. Some locksmiths use both terms synonymously while others consider a “lock change” to mean replacement hardware. Whenever you’re discussing a lock change with any locksmith, make sure you provide context for the request; if all you want is to change which keys work in your locks and you end up with completely new locks, you may have accomplished the same goal, but at a much higher cost.
Q: “Can you pick any lock?”
A: Unfortunately, no. There are many lock manufacturers the specialize in locks that are very resistant to surreptitious entry like picking, forcing, drilling and pulling. Usually, there are ways to open locked doors other than picking. If your locksmith claims that a lock can’t be picked, they may be right, but beware any locksmith who immediately offers to drill the lock without attempting another non-destructive method.
Q: “Locksmiths have to be licensed? What does that mean?”
A: Yes we do, and we’re required by law to present it upon request. All journeyman and apprentice locksmiths in Alberta must be licensed by the Alberta Solicitor Generals office. Our license means that we’ve enrolled in, or have completed an Alberta apprenticeship program, and have passed a criminal record check. If your locksmith does not have a license, it means they have not met one, or both, of the criteria.